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FAQs
Delivery Info
Returns & Refunds
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Of course, you can make changes – but only so long as your order has not been dispatched! Get in touch ASAP; otherwise, it will be too late. We’re happy to make changes to your order, which you can do by contacting us as soon as possible.
If you can’t see enough in the pictures, then the product descriptions should give you more info on style, lengths etc. But if you still want to know more, Contact Us. We will find out for you.

Please get in touch with us with the item code and/or name and we will try and find out if we will be getting more stock in. We may not get the exact style, but we always have attractive alternatives.

Don’t panic! Please write to us by visiting Contact Us page or emailing support@jazztrends.uk. We’ll check and get back.
Don’t panic! Please write to us by visiting Contact Us page or emailing support@jazztrends.uk. We’ll check and get back.

Yep absolutely – When you place your order, we will include all the tracking information you need in your order confirmation email.

If your delivery has been attempted by one of our couriers, the parcel may have been left in a secure location around your property, or the parcel may be back to the depot.
 
In either of these cases, a card will be left advising you that they have attempted delivery and what to do next.
If you have any problem with a delivery or require the tracking information, please click here to send us your query.
 
We are happy to help with anything about our products that you still need to find on our website. Please send your queries by visiting Contact Us page or emailing support@jazztrends.uk. We aim to respond to the questions within 48 hours (Monday-Friday).

Need More Help?

If you cannot find the information you are looking for or have questions, you can always contact us.

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